Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff

Restaurant Training Specialist
Pam Simos

Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
33 Years of

-Business-Degreed -Hospitality Grad.
-Keynote Speaker
-Published Author
-Former Trng. Dir.
& Multi-Unit Dir.
-Store Opener

Client List
& Success Stories

Boost Sales 100K a Year
Boost Sales

Hotel Training

Hotel Training is Available

Waitress Training and Waiter Training

Train your waitresses and waiters to become top customer service experts—just like the chains!

Waitress Training

Eight Proven Products and Services:


1. Waiter & Waitress Manual - Customize it yourself! 

42-page digital manual downloaded to you

Add #4 & #5 below for a full waitstaff training program with proven, digital written materials

Training Manuals and Materials

2. Restaurant Seminars - We train your servers & front-house team how to win back guests

Seven seminars—See topics and agenda of instructor-led, live seminars

Restaurant Training for Servers

3. Suggested Selling Plus Program – ***Add $100,000 more in sales per year***

See topics and agenda of instructor-led seminar and strategies for building a sales culture

Selling Plus Program

4. Waiter & Waitress Training Materials with Server Trainer Tools (Starting from $10)

Tool Kit for Trainers (See item #32) 

Train-the-Server Checklist with 150+ Training Tasks (See item #33)

Selling Tips for Waiters and Waitresses (See item #34)

Server Study Guides, Worksheets, & Exercises (See item #35)

Restaurant Training Checklist for New Hires (See Item #36)

Wine, Beer, & Champagne Opening Procedures (See Item #37)

Serving Alcohol Safety Procedures (See item #38)

Restaurant Tests (See item #39)

New Hire "What to Know" Form-Guest Frequently Asked Questions (See item #40)

Waiter and Waitress Training Materials

5. Waiter & waitress out-of-the-box PowerPoint training program - Teach it yourself!

One complete PowerPoint training program (from A-Z) with 50 PowerPoint slides and all the tools, exercises, and instructions needed to start today

6. Instant out-of-the-box employee training or we'll train your trainers

Instant out-of-the-box employee training-Create your own training with buying 4 out-of-the-box programs containing PowerPoints, handouts and exercises for hourly staff: Customer Service, Suggestive Selling, Host & Hostess, and Communication. Refer to #2 after clicking.


Training your trainers by phone or online-We’ll teach your trainers how to create a master training program and implement our proven concepts, exercises, handouts, worksheets, PowerPoint slides, role-play exercises, scenarios, and more. Sample topics: 7-P Success Standards, Customer Service, Teamwork, Service Recovery, "Feel Good" Experience, C-A-R-I-N-G Acronym, People Performance System. Refer to #6 after clicking.

Restaurant Employee Training 

7. On-the-Job Training - Learn how to create a "hands-on" restaurant training program

Design an on-the-job waiter & waitress training program with daily tasks and checklists using our off-the-shelf tools or let us customize your training program

Hands On Restaurant Training 

8. Serve Em’ Up Waiter & Waitress Webinar - We train you our concepts-You train servers

Get Instant Results & More Profit! 

Discover how to create a world-class, simplified server training program and manage and run your front-of-the-house operations like clockwork

Learn how to:

  • Develop a results-oriented server training program with all the essential tools and materials needed to maximize training
  • Design your server training program for optimal success by building a solid training foundation, employing core training elements, and creating systems and structures.
  • Streamline, organize, and chunk training into easy, manageable parts for comprehensive and peak productivity
  • Employ proven training exercises, learning acronyms and visual aids for interactive and accelerated learning

    Waiter and Waitress Webinar 


1-800-385-STAR (7827)