Waitress Training and Waiter Training
Train waitresses &waiters to be top customer service experts—just like the chains!
Eight Proven Products and Services:
1. Waiter & Waitress Manual - Customize it yourself!
42-page digital waitstaff manual downloaded to you
Add #4 & #5 below for a full waitstaff training program with proven, digital written materials
2. Restaurant Seminars - We train staff to win back guests
We offer 7 proven seminars—See topics and agenda of instructor-led, live seminars
3. Suggested Selling Plus Program – ***Add $100,000 more in sales per year***
See topics and agenda of instructor-led seminar and strategies for building a sales culture
4. Waiter & Waitress Training Materials & Trainer Tools
Tool Kit for Trainers (See #28)
Train-the-Server Checklist-150+ Training Tasks (See #29)
Selling Tips for Waiters and Waitresses (See #30)
Server Study Guides, Worksheets, & Exercises (See #31)
Restaurant Training Checklist for New Hires (See #32)
Wine, Beer & Champagne Opening Procedures (See #33)
Serving Alcohol Safety Procedures (See #34)
Restaurant Tests (See #35)
New Hire "What to Know" Form-Guest FAQ (See #36)
5. Waiter & waitress out-of-the-box PowerPoint training program - Teach it yourself!
Full PowerPoint program (from A-Z) with 50 PowerPoint slides and all tools, exercises, and instructions needed
6. Out-of-the-box staff training or we train your trainers
Out-of-the-box employee training-Create training programs with buying 4 out-of-the-box programs with PowerPoints, handouts and exercises for hourly staff: Customer Service, Suggestive Selling, Host & Hostess, and Communication. Refer to #2 after clicking.
We teach trainers how to create a master training program and implement our proven concepts, exercises, handouts, worksheets, PowerPoint slides, role-play exercises, scenarios, and more. Topics: 7-P Standards, Customer Service, Teamwork, Service Recovery, "Feel Good" Experience, C-A-R-I-N-G Acronym, People Performance System. Refer to #6 after clicking.
7. On-the-Job Training - Create a "hands-on" restaurant training program
Design an on-the-job waitstaff training program with daily tasks and checklists ("Shadow" format). Use off-the-shelf tools or let us customize it
8. Serve Em’ Up Waiter & Waitress Webinar-Train your servers our concepts
Get Instant Results & More Profit- Create A world-class, simplified server training program and run your dining room like clockwork. Learn how to:
- Develop a results-oriented server training program with all the essential tools and materials needed
- Design your program for optimal success by building a solid training foundation, employing core training elements, and creating systems and structures.
- Streamline, organize, and chunk training into easy, manageable parts to acheive peak productivity
- Employ proven training exercises, learning acronyms and visual aids for interactive and accelerated learning