Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
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   Restaurant  Trainer
Pam Simos


Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
33 Years of
Experience

-Business Degree
-Hospitality Grad.
-Keynote Speaker
-Published Author
-Former Trng. Dir.
& Multi-Unit Dir.
-Store Opener



 

 More Waitstaff Training Programs

Waitress Training and Waiter Training

Train your servers to become top customer service experts and learn the secrets of how the Fortune 500 chains train their wait staff!

Serve Em’ Up Waiter and Waitress Webinar

Run your front-of-the-house like clockwork with your servers performing at top levels!

 Topics:

  1. Adopt the 7-P Customer Service Standards that set customer service goals and drive wait staff to consistently deliver superior service
  2. Learn the importance of “quantitatively” measuring your servers’ performance to hold teams accountable to your company standards
  3. Master the People Performance Process, the 7 building blocks that managers use to propel peak performance levels from their servers
  4. Discover the five ways to drive motivation and learn how each server is motivated in a different way
  5. Learn the four main personality styles and the importance of training wait staff how to Style-Flex to relate to each different guest personality style
  6. Discover the Four Learning Styles and how each server learns differently
  7. Learn how to motivate wait staff to sell food and drinks and the importance of monitoring and tracking servers’ sales levels to drive profit
  8. Turn your servers into communication experts so they can positively relate to customers
  9. Discover the importance of servers adopting the “team spirit” and how camaraderie and teamwork play a critical role throughout your restaurant
  10. Effectively train the five-course table service steps
  11. Learn three acronyms and training concepts (customer service, teamwork, and attitude) to make training fun and interactive and to easily reinforce and recall training concepts
  12. Recognize the importance of conducting ongoing coaching sessions with your servers to help them achieve their goals to superior customer service
  13. Be a proactive dining room manager and learn proven ways to easily monitor the dining room and server performance
  14. Understand the importance of using positive reinforcement and tracking progressive disciplinary action
  15. Understand the importance of conducting performance reviews and evaluations with your servers

Choose three topics (from the above list) for $150 by clicking the “Buy Now” button below. If you would like to select three more topics, just click the “Buy Now” button again. Continue this process for as many topics as you like—you can choose them all!

Webinar Includes: One-hour session, facilitation of 3 selected topics above and materials
     (visuals and/or exercises) for 1 attendee. Contact us for pricing for 2 or more attendees

Serve Em’ Up
Choose Any 3 Topics 


 Call 800-385-7827
or click the “Buy Now” &
indicate 2 time/date
options when checking out


$150


 

CALL TODAY
1-800-385-STAR (7827)
contact-us@five-startraining.com