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Restaurant Startup Specialist
Pam Simos
33 Years of
Experience
-Business-Degreed -Hospitality Grad.
-Keynote Speaker
-Published Author
-Former Trng. Dir.
& Multi-Unit Dir.
-Store Opener
Learn the Best Programs for Your Needs |
Read our success stories to learn how we create smooth openings just like the corporate chains. |
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Restaurant Startups and New Restaurant Opening Services
Win back guests the moment you open your doors. Let us help you successfully and smoothly open your new restaurant. We have more than 35 restaurant openings under our belt. Effective training will boost staff retention and drive repeat business and positive word-of-mouth advertising, the most cost-effective way to market your new business and fuel profits. We can be a small or large part of your new opening depending on your budget.
Create a well-oiled operation with highly trained teams delivering superior guest experiences. Contact us today to learn how our corporate chain opening experience and seven services can help you win back guests the moment you open your doors!
Seven Opening and Startup Services for New Restaurants: (Materials Starting at $10)
1-Training Manuals/Materials-Buy Individually or in Small Package Deals-Save time and money with 2000+ pages of digital restaurant training manuals/materials: 1) Manuals for owners, managers and staff 2) Wait staff PowerPoint program 3) Worksheets, exercises, and quizzes 4) Opening timeline/task list 5) Templates/Formats for food/drink menu recipes and specs 6) Trainer/Opening team tool kits and materials, and more! Click Next Link- See HUGE Package Deals-35% off!
2-Training Manuals/Materials-Buy HUGE Package Deals and SAVE 35%-Save time and money with a complete startup training package for your new restaurant with digital training materials and more!
3-Online Training for New (First-Time) Restaurant Operators-A proven and essential online introductory and overview course—No travel!
4-Online Training for New (First-Time) and Experienced Restaurant Operators-Several results-oriented online courses to choose—No travel!
5-Live, On-Premise Seminars-Live, management and staff seminars conducted on your premises during your pre-opening week prior to your restaurant opening. When clicking the link, refer to the first five seminars under “employee seminars” for our standard pre-opening training seminars. Includes instructor-led facilitations, exercises, handouts, visuals, and instructed PowerPoint presentation.
6-Pre-opening Staff Training Calendar/Agenda (Intentional inactive link-Scroll down)-For all size and type concepts, this essential tool contains a weath of information to professionally and successfully train your team prior to your opening day. It helps you organize the new hire and training process with providing you with a solid, structured training program formatted in a calendar format. The several-day training program outline consists of training sessions as building blocks, building upon each other in a well coordinated sequence to achieve a steady flow and the natural learning progression. This tool helps you budget your training as it includes recommended training hours for each hourly job position.
This Calendar/Agenda with sequential roll out of preopening training includes:
- Training schedule and populated calendar (5-9 days depending on concept type)
- Types/Topics of sessions/seminars
- Subject matters/topics
- Designated breaks with time allotments (including meal breaks)
- Front-and-back-of-the-house sessions/seminars with start/end times
- Established mock/trial sessions (simulated dining experiences) with start/end times
- Daily and weekly calculated training hours for each hourly job position
Contact us with your concept type, specific hourly positions, and estimated number of employees so we can provide you with a Calendar/Agenda that is best geared for your needs. Email us to receive a sample training agenda for Day One of of the calendar.
7-Consulting and Project Management (Intentional inactive link-Scroll down)-Professional advise to help strategize and streamline each phase of your restaurant startup (offering services starting from pre-opening training throughout the overseeing of opening day and onwards through the support days, after the opening day) following proven timeline/task lists and punch lists. See the below chart for a full list of consulting and project management services. Some tasks lend themselves to phone, online, and/or on-premise involvement.
Complete List of Services for New Restaurants and Startup Restaurants
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1. Hold initial meetings & provide consult and project management for the entire new restaurant pre-opening process. (I.e. establish game plans, punch lists & systems, the incorporation of a master timeline/task list (200 tasks) to stay focused on priorities)
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10. Implement a structured train-the-trainer program to include trainer seminars and the employment of a Trainer Tool Kit
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19. Coordinate, schedule, & prepare invitations for all invited guests with establishing specific dining times for trial/mock runs
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2. Implement a comprehensive structure for the pre-opening training program, including off-the-shelf & any custom written materials (I.e., manuals, recipes, cook/prep procedures, policy handbooks, etc.)
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11. Oversee the train-the-trainer opening team process including, selecting, interviewing, training, scheduling, coordinating, & overseeing the role of the trainers
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20. Develop and perform various assessments of staff, managers, mock/trial runs, & overall restaurant operations
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3. Determine the opening team of managers and/or staff & assign people to opening tasks while maximizing productivity & streamlining efficiency & time management
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12. Facilitate ongoing meetings, consult & project manage while monitoring the completion of tasks associated with the timeline/task list & punch lists
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21. Faciliate ongoing meetings, consult, & project manage with monitoring systems & maintaining opening timelines, task lists, & schedules
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4. Oversee & direct the opening team throughout the entire restaurant pre-opening process
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13. Facilitate 5-7 seminars & skill-building workshops with elements of role play for all staff & management (i.e welcome rally-kick-off program, orientation, POS, server training, train-the-trainer, etc.)
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22. Coordinate teams & prepare for opening day with conducting a motivational, pre-opening meeting summarizing the opening game plan
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5. Determine the new hire staffing levels for each job position & training budgets based on the restaurant size, concept, seating capacity, etc.
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14. Coordinate travel & hotel accommodations for the opening team (applicable to out of town openings)
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23. Staff & position opening team members in the various departments/areas & identify their areas of responsibilities
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6. Assist in the recruitment, interviewing & hiring for all levels of management & staff
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15. Provide a full list of needed training materials, tools/supplies & opening materials (I.e., systems, forms, checklists, task lists, templates, etc.)
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24. Utilize time management to maximize the time, productivity, & workflow streamlining of the training & organizational process
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7. Employ a training calendar/agenda for new hires with schedules, agendas, & training topics for all job positions
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16. Oversee & coordinate the administration of the testing, grading, & uniform issue to include the development of tests & grading procedures
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25. Hold meetings and perform continued consulting & assist in the execution of the opening while working hands-on and multi-tasking
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8. Coordinate the entire training new hire seminar registration process including the implementation of an organized, written system with registration forms
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17. Coordinate & schedule new hires, trainers, speakers, & invited guests for trial/mock runs
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26. Oversee & direct opening day to the public
while working hands-on, multi-tasking, & performing multiple assessments
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9. Oversee & guide new hires throughout the entire new hire and training process including on-boarding, paperwork, human resources, orientation, & training
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18. Structure, orchestrate, & oversee trial/mock runs where the staff works in the roles of both the service reps & customers. The staff's family/friends & invited guests dine in a simulated environment, similar to paying customers
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27. Oversee & direct the days following opening day to the public (support days) while workig hands-on, multi-tasking, & performing multiple assessments
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