Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff

Hostess Manual: Host Training Manual

Digital Manual


Table of Contents & Sample Pages-31-Page Manual

Get manual for $8.50-Click above link to see Specials!

Welcome to Xyz Company
The Value of a Complete Dining Experience
Your Best Image
Proper Hand Washing Procedures
Summary of Task Performed by Host/Hostess
Types of Guests
The Two Host/Hostess Job Functions
Host/Hostess Skills and Responsibilities
Positive Communication and People Skills
Knowledge - A Key to Success
Menu and Offerings
Organization and Consolidation
Reporting to Work and Check-in Procedures
Opening Procedures
Table Setup
Operating Procedures
Coordinator Function
Greet Guests
Record Guests Names and Seating Information
Quote Wait Times
Notify Guests for Table Assignment
Organize Table Assignments and Assign Guests to Tables
Handle To Go Items
Multiple Seating
Host/Hostess (Seater) Job Function
Greet Guests
Promptly Seat Guests
Telephone Answering Procedures
Restroom Sanitation Checks
Bid Farewell to Guests
Lost and Found Procedures
Closing Procedures
Departing From Work
A Final Word
Statement of Compliance

*Downloadable Digital Manual: Our manuals give you the ability to customize your restaurant-specific information. You can also print your company logo on the cover page and your company name throughout the entire manual. When completed, you can print your manual directly from your own computer. If your company changes any standards or procedures, you can easily make additional changes. The manuals are formatted in MS Word.

Please call us at 800-385-7827 if you would like to review portions of the manual. We will fax or e-mail you sample pages taken directly from our manuals.

Manuals and other training products are sold at trade shows throughout the US and internationally to top restaurant chains and Fortune 500 companies

1-800-385-STAR (7827)