Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff

Restaurant Cashier and Counter Service Manual

Cashier/Counter Service Digital Manual


Table of Contents & Sample Pages-41-Page Manual

Get manual for $8.50-Click above link to see Specials!

Welcome To Xyz Company
About Your Job Description Manual
Summary of Tasks Performed By The Cashier Job Position
General Guidelines
Delight Our Guests By Providing A Pleasurable Dining Experience
Follow Sanitation Guidelines
Adhere To Safety Procedures
Practice Cost-Cutting Measures
Pitch In And Work As Part Of A Team
Practice Key Cashier Skills And Responsibilities
Reporting To Work
Opening Procedures
Operating Procedures
Perform Ongoing Duties
Proper Guest Service Techniques
Accepting Payments
Additional Tips
Handle Guest Relations Issues And Inform A Manager
Train And Guide Other Cashiers As Requested By Your Manager
Perform Other Tasks As Assigned By Your Manager
Closing Procedures
Departing From Work
A Final Word
Appendix A: Service Recovery Procedures
Appendix B: Suggestive Selling Techniques
Statement Of Compliance Form

*Downloadable Digital Manuals: Our manuals give you the ability to customize your restaurant-specific information. You can also print your company logo on the cover page and your company name throughout the entire manual. When completed, you can print your manual directly from your own computer. If your company changes any standards or procedures, you can easily make additional changes. The manuals are formatted in MS Word

Please call us at 800-385-7827 if you would like to review portions of the manual. We will fax or e-mail you sample pages taken directly from our manuals.

Manuals and other training products are sold at trade shows throughout the US and internationally to top restaurant chains and Fortune 500 companies

1-800-385-STAR (7827)